autolinksllc.com

(888) 538-5598
24/7 Nationwide Truck Assistance
Terms and Conditions | AutoLinks LLC – Heavy-Duty Truck Roadside Assistance

Terms and Conditions

Please read these Terms and Conditions carefully before using our website or requesting our roadside assistance services.

Last Updated: August 15, 2026

1. Acceptance of Terms

By accessing or using the AutoLinks LLC website ("Site") or requesting our roadside assistance services ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all of the terms and conditions contained herein, please do not use our Site or Services.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site or Services after any changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically.

2. Description of Services

AutoLinks LLC provides heavy-duty truck roadside assistance services, including but not limited to:

  • Truck jump starts
  • Heavy-duty towing
  • Truck tire service (changes and repairs)
  • Fuel delivery
  • Mobile diagnostics
  • Truck lockout assistance

We strive to connect you with qualified service providers in your area. However, AutoLinks LLC acts as a coordinating service and is not responsible for the actual performance of repairs or services rendered by third-party providers.

3. User Responsibilities

When using our Site or Services, you agree to:

  • Provide accurate, complete, and current information when requesting assistance or creating an account.
  • Not use our Site or Services for any unlawful purpose or in any way that could damage, disable, or impair the Site.
  • Not impersonate any other person or entity when using our Services.
  • Be present at the service location and provide safe access for service providers to perform their work.
  • Not attempt to circumvent or bypass any security measures we have in place.

You are solely responsible for all activities that occur under your account and for maintaining the confidentiality of your account credentials.

4. Payment and Fees

Our service rates are clearly outlined on our Pricing page. By requesting our Services, you agree to pay all applicable fees and charges associated with your service request.

  • Service Call Fee: A one-time fee of $195.00 covers arrival and initial diagnostic assessment.
  • Standard Labor Rate: $150.00 per hour, billed in 60-minute increments after the initial service call window.
  • After-Hours Rate: $150.00 per hour, applicable between 8:00 PM – 6:00 AM and all day Sunday.
  • Additional Costs: Parts, supplies, and any special equipment required will be quoted separately with your approval.

Payment is due at the time of service unless other arrangements have been made in advance. We accept all major credit cards and may offer fleet account options for qualified businesses.

5. Cancellation and Refund Policy

If you need to cancel a service request, please contact us as soon as possible.

  • Cancellations made before a service provider is dispatched: No cancellation fee will be charged.
  • Cancellations made after a service provider has been dispatched: A cancellation fee may apply to cover the provider's travel and time costs.
  • Refunds: Refunds for services already rendered are evaluated on a case-by-case basis. Please contact us directly to discuss any concerns regarding service quality or billing.

6. Limitation of Liability

To the fullest extent permitted by law, AutoLinks LLC and its affiliates, officers, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to:

  • Your use of or inability to use our Site or Services.
  • Any errors, omissions, or inaccuracies in the content provided on our Site.
  • Any damage to vehicles or property arising from services performed by third-party providers.
  • Any loss of data, profits, revenue, or business opportunities.
  • Any unauthorized access to or use of our servers and/or personal information stored therein.

AutoLinks LLC acts solely as a coordinator of roadside assistance services and does not assume liability for the actual performance of services by independent contractors or third-party providers. Your recourse for any issues related to service quality or damage should be directed to the service provider directly.

In no event shall our total liability to you for all claims, whether in contract, tort (including negligence), or otherwise, exceed the amount you have paid us for the specific service that gave rise to the claim.

7. Indemnification

You agree to indemnify, defend, and hold harmless AutoLinks LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of our Site or Services.
  • Your violation of these Terms.
  • Your violation of any applicable laws or regulations.
  • Any claim that your use of our Services has caused damage to a third party.

8. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, icons, images, and software, is the property of AutoLinks LLC or its content suppliers and is protected by United States and international copyright laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any content from our Site without our prior written consent. You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes.

9. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by AutoLinks LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

By using our Site, you acknowledge and agree that AutoLinks LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these Terms or your use of our Site or Services shall be brought exclusively in the federal or state courts located in [Insert County], [Insert State].

By using our Site or Services, you consent to the exclusive jurisdiction and venue of such courts and waive any objections based on improper venue or forum non conveniens.

11. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving the original intent to the greatest extent possible.

12. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and AutoLinks LLC regarding your use of our Site and Services, superseding any prior agreements or understandings, whether written or oral.

Any failure by AutoLinks LLC to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

13. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please feel free to reach out to us:

We value your business and are committed to providing clear, fair terms for our services.

Need immediate help?

Call AutoLinks LLC for 24/7 heavy-duty roadside assistance. We're ready to get you back on the road.

Call (888) 538-5598 →